Got a question about visiting Cream o’ Galloway? We’ve gathered together the most commonly asked questions here. If your query isn’t covered please contact us and we’ll be happy to help.
Ice Cream Parlour has closed for this Season and will reopen in the Spring!
Events cancelled up to 7 days before your visit will be refunded fully. Wherever possible, we will try to accommodate change of date requests. Unfortunately we are not able to change bookings within 48 hours of the planned date of visit.
Ice cream is, naturally, the main attraction at Cream o' Galloway, and our big ice cream scooping counter is open, no need to pre-book. Sundaes and Milkshakes are also available.
Our events do need pre-booked, and we encourage you to book in advance - our popular Ice Cream Making Workshop. This activity will take place in our workshop room within Cream o' Galloway ice cream parlour.
Our Nature Trails are open, - please check in the ice cream parlour if you have any questions about access. Crazy Golf, Crazy Croquet & cycle carts are open and do not need to be booked in advance.
We recommend planning to visit for 2-3 hours, and longer if you're taking part in an event.
We recommend weather appropriate clothing and sturdy footwear that can cope with uneven ground.
Our scooping counter will normally include two dairy-free sorbets that are suitable for vegans. Our ice cream range is fully vegetarian, and most ice creams are gluten free. Gluten free cones are available on request. Our snack menu changes daily and usually includes free-from options. Please make our staff aware of any allergies or dietary requirements you have.
We are unable to offer this at the present time.
Yes, we have a large number of picnic tables outside our visitor centre and at the bottom of the main car park.
Assistance / guide dogs are welcome in all areas of Cream o’ Galloway.
Dogs must never be left unattended. Dogs are welcome in the Cafe, Picnic Areas, Garden, Nature Trails and our enclosed Dog Walk. If booking Ice Cream making, Cheesemaking or Farm Tours be aware these are dog free
Dog water and shaded areas are provided outside the visitor centre. Please never leave your dog unattended. Please dispose of dog waste responsibly.
Unfortunately we do not yet have an electric car charge point. There are 2 electric car charging points available at Gatehouse of Fleet Public Car Park and 1 charging point at Harbour Square Car Park, Kirkcudbright.
